Terms and Conditions

Dorothy's Dance Shop offers reasonable terms for all dancing supplies sold from our shops in San Antonio, Texas. These conditions make it possible to provide you with the highest standard of service possible.

Website Pricing

Prices on the products throughout this site can be discounted up to 25% off MSRP where allowed by our suppliers. Prices are subject to change as needed and without notice. Prices advertised on this site are not the same as our in-store prices due to overhead costs. Please visit our store locations to view a larger selection of products, promotions, and fashion merchandise that is not available on this site.

Product Availability

All orders will be shipped out the next business day by way of UPS^®. All items out of stock will be canceled. A sales associate will notify you about any item not currently available to discuss all options regarding your order. Some items may be on back-order and take longer than anticipated to provision. In this case, you will be notified of the situation, and given updates as information becomes available to us. Feel free to contact us at any time to verify or check on the status of your order.

Shipping & Handling Rates

We use UPS® for orders in the continental United States only. All orders are shipped at the following rates:

• UPS Ground: $9.75 for the first item, $1.00 for each additional item
• UPS 2nd-Day Air: $23.00 for the first item, $3.00 for each additional item
• UPS Next-Day Air: $39.00 for the first item, $5.00 for each additional item

UPS® does not deliver to P.O. boxes. Please provide a physical address for all deliveries.

Returns/Exchanges

With the exception of packaged tights and dance belts, we will gladly accept returns or exchanges within 30 days. These conditions apply:

• All Items Must Be Clean, Free Of Odor and Hair, and Show Absolutely No Signs Of Wear
• All Tags Must Be Attached and/or It Must Include the Original Undamaged Box Or Packaging
• Packaged Tights and Dance Belts Are Considered Intimate Apparel and Cannot Be Returned Or Exchanged for Health Reasons
• The Original Or a Legible Copy Of the Receipt Must Accompany the Return/Exchange. Please include a phone number so we may contact you with any questions.

• Items That Are Sold As a "Special Order" Are Final, and Cannot Be Returned Or Exchanged Except In Cases Of Defective Workmanship Or Shipping Error
• All Returns Or Exchanges Must Be Sent Postage-Paid In a Box That Protects the Returned Item and the Original Packaging

Return Authorization

All items you wish to return or exchange must be authorized in advance. Please contact customer service at 210-904-0680 to obtain a RA# for your return request. All items should be returned to:

Dorothy's Dance Shop 1532 Austin Hwy. San Antonio, TX 78218

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